The Customer Care Specialist is charged with providing an exceptional customer experience throughout the lifecycle of the customer relationship. As a Customer Care Specialist, you are a customer experience champion internally and responsible for ways we can improve each customer touch point. The goal of the Customer Care Specialist is to provide the best customer experience in the world through creative solutions that exceed customer expectations.

The Warehouse Department Lead is responsible for the day-to-day workflow and the performance of staff within their department.

Booksource is a book wholesaler servicing schools across the United States. The Warehouse Associate is responsible for efficiently and accurately contributing to the operational success of any warehouse department, which consists primarily of receiving, pulling, processing, and shipping.