Frequently Asked Questions
Booksource makes it easy to build, grow and organize your classroom library. From the Common Core State Standards to custom collections of authentic, leveled literature, Booksource offers the most extensive selection of books—in print and eBooks. With more than 30,000 titles, Booksource makes it easy to match trade books to your curriculum.
Doing business with Booksource includes a comprehensive list of services and benefits unmatched in the industry. It's what we call The Booksource Advantage.
Yes, we’re happy to help you select the best titles to meet your needs. Learn more about Booksource's Custom Book List service.
We have an experienced, knowledgeable service team ready to help you with any questions you may have. Booksource Customer Care is available via service@booksource.com. You can speak to us directly at 800.444.0435 from 8 a.m. to 5 p.m. Central or fax us at 800.647.1923.
Booksource requires a minimum order of $100 list price. There is no minimum for eBook-only orders. Mixed orders of eBooks and print books must meet the $100 list price minimum.
Booksource accepts Visa, MasterCard and American Express. Checks are also accepted. To receive terms of net 30 days, please provide an authorized school purchase order or letter of guarantee.
Booksource offers free shipping via UPS Ground service on all orders within the continental United States. At this time, Booksource cannot ship to residential addresses. Please provide a school or business address.

Your order will be entered within 24-48 hours, and you will receive an email confirmation with your order number. Most Booksource orders ship within three weeks, depending on order size and any special processing needed (set sorting, labels, etc.). You will receive backorders within 60 days.

For eBooks, you will receive an email with instructions to link eBook titles to your Classroom Organizer account within a few minutes. eBooks are available as soon as this process is complete. If you do not currently have a Classroom Organizer account, just follow this link to set one up—it's free and easy! If this is the first time you’ve ordered from Booksource, we will link your account to your school's Booksource Customer Account and then your eBooks will be available.

Yes, Booksource accepts orders from schools, districts and institutions located outside the United States. If you are affiliated with a school outside the U.S., contact Booksource Customer Care at international@booksource.com for questions, additional information or to request a quote.
  • International orders must be prepaid by check, wire transfer or credit card (Visa, MasterCard or American Express).
  • Booksource will include free shipping to freight forwarders or consolidators in the continental U.S.
  • Direct shipping is available to Canada and includes free shipping for orders over $500 USD.
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Books may be returned within 30 days. Returned items must be unused and in a condition allowing them to be resold. eBooks cannot be returned unless there is a default or error in the file. Turtleback Books cannot be returned unless flawed. Books with attached labels cannot be returned.
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For the Tax ID Number, download a copy of Booksource's W-9 form.
Yes, Booksource collections are only available through Booksource. Download a copy of Booksource's Sole Source Letter.
Yes, RIF customers can place orders via Booksource.com. When you sign in under your RIF account, you’ll be able to see Booksource's special RIF discount throughout Booksource.com.
Please contact us at 800.444.0435 or bids@booksource.com so we may discuss your specific needs.​
Most schools are tax exempt. However, if your school or district is located in California, North Carolina or Washington, your order is subject to tax. Please contact Customer Care at 800.444.0435 if you are located in one of these states but have a special exemption status. If you are not affiliated with a school or district, your order may be subject to applicable sales tax.
Many eBooks are offered at a discount; discount amount varies by book.